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How should I store my chocolate once I receive it?
Chocolate is best kept in a cool dark place, at temperatures between 63-75F. Your chocolates should not be refrigerated or frozen, as this will damage the chocolates and images. Chocolates with images might fade if exposed to direct light for too long, so store them out of direct light until your event. It is also important that you avoid storing your chocolate near materials with strong odors. Chocolate absorbs any nearby odor, thus altering the flavor of the product.For personal service, please call us toll free to place the order. You can also email () us with your physical address & M/C or Visa # and CVV2 # (last 3 digit on the back of your credit card). The other option would be to print out an order form, enclose a check & mail to: Favorcopia, 3819 Vineyard Ave., #34, Pleasanton, CA 94566. Please remember to put down an email address or phone # so that we can reach you..Our web pages are most updated and complete. A printed catalog will be available in the near future..

How do I send my photo or artwork?
You can email your photo/artwork to For the best results, your photo/artwork should be a minimum of 300 dpi and can be any of the following file formats: eps, psd, ai, tif, jpg, gif, png, tif , bmp or pdf. If you’re not sure about the format, don’t worry; send it anyway, we will contact you and tell you if it will work for your project. If you do not have an electronic version to send, you can send your photo/artwork to us at the following address:Our prices are very competitive as it is. thus, we do not offer discounts.

Can I cancel my order?
our products are made to order and personalized to your specifications, orders cannot be cancelled once you’ve approved the proof.A – This is usually caused by your firewall or privacy software. You must be able to “accept cookies”. In addition to firewall/privacy software, shoppers can also be prevented from adding multiple items if the shopper has their Web browser set to not accept cookies.A – This is usually caused by your firewall or privacy software.

How much is shipping?
Shipping is available throughout the United States . Shipping rates vary, so we will give you an estimate based on the size of your order. At that time we can discuss the different shipping methods and rates.

Q – I am trying to place an order online and cannot put more than 1 item in my shoppng cart. Why?
A – This is usually caused by your firewall or privacy software. You must be able to “accept cookies”. In addition to firewall/privacy software, shoppers can also be prevented from adding multiple items if the shopper has their Web browser set to not accept cookies.Yes, you may. Simply indicate that you would like to do so on your order form, leave a # where you can be reached and we will call you when your order is ready for pick-up.

Can I change my order?
If your order has not been started, we can make changes. If you need to add a few more pieces to your order, you need to call us 1 (one) week prior to your ship date. We are here to make your Chocolate Dreams and Wishes come true for your special occasssion, whether it be a wedding favor, birthday, anniversary, baby shower, graduation or retirement, we are confident we can provide the unique and personalized gift you are looking for.Yes, if we receive a photo with a small scratch mark or redeye, we will fix it at no additional charge. Since we send out free proofs, via email, you will be able to see how your touched up photo looks before it is used on your chocolates.